Privacy Policy

Last Updated: February 15, 2024

Introduction

Alpha Training & Consulting ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

• Name and contact information
• Email address
• Phone number
• Billing and payment information
• Professional credentials and certifications
• Course progress and assessment results

Automatically Collected Information

• IP address
• Browser type and version
• Operating system
• Device information
• Usage data and analytics

How We Use Your Information

We use your personal information to:

• Provide and improve our services
• Process payments and maintain accounts
• Send important updates and notifications
• Respond to inquiries and support requests
• Customize and enhance user experience
• Comply with legal obligations

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website
• Payment processors for secure transactions
• Educational partners for certification purposes
• Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• File a complaint with supervisory authorities

Contact Us

If you have questions about this privacy policy or our practices, please contact us at: